Privacy Policy
Effective Date: 29 June 2026
Welcome to The Nomad Official (Pty) Ltd (“The Nomad Official”, “we”, “our”, or “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.thenomadofficial.co.za, contact us, request a quotation, purchase our services, or interact with our website.
By using our website, you agree to the practices described in this Privacy Policy.
1. Who We Are
The Nomad Official (Pty) Ltd is a South African digital marketing agency providing:
- Website Design
- Website Development
- Website Maintenance
- Search Engine Optimisation (SEO)
- Social Media Marketing
- Paid Media Marketing
- Graphic Design
- Content Creation
- Brand Consulting
If you have questions regarding this Privacy Policy, please contact us at:
Email: admin@thenomadofficial.co.za
2. Information We Collect
Depending on how you interact with our website, we may collect:
Personal Information
Including but not limited to:
- Full Name
- Company Name
- Email Address
- Telephone Number
- Physical Address
- Billing Information
- VAT Number (if applicable)
Business Information
Where relevant:
- Company Website
- Industry
- Social Media Accounts
- Marketing Goals
- Project Requirements
Technical Information
Automatically collected information may include:
- IP Address
- Browser Type
- Device Information
- Operating System
- Pages Visited
- Date and Time of Visit
- Referral Source
- Cookies and Similar Technologies
3. How We Collect Information
We collect information when you:
- Complete a contact form
- Request a quotation
- Register as a client
- Subscribe to newsletters
- Download resources
- Book consultations
- Communicate via email
- Use live chat (if implemented)
- Browse our website
4. How We Use Your Information
Your information may be used to:
- Respond to enquiries
- Prepare quotations
- Deliver our services
- Manage projects
- Process invoices
- Provide customer support
- Improve our website
- Improve our services
- Send marketing communications (only where permitted)
- Monitor website performance
- Detect fraud or abuse
- Comply with legal obligations
5. Legal Basis for Processing
Where applicable, we process personal information because:
- You have provided consent.
- Processing is necessary to perform a contract.
- Processing is required by law.
- We have a legitimate business interest in providing our services.
6. Cookies
Our website may use cookies to:
- Improve website functionality
- Analyse visitor behaviour
- Remember user preferences
- Measure website performance
- Improve user experience
You may disable cookies through your browser settings.
Some website features may not function correctly if cookies are disabled.
7. Analytics
We may use analytics services to understand how visitors use our website.
Information collected may include:
- Pages viewed
- Session duration
- Device information
- Geographic region
- Traffic sources
This information is generally aggregated and does not directly identify individuals.
8. Marketing Communications
If you subscribe to our newsletter or request marketing information, we may send:
- Company updates
- Industry insights
- Service announcements
- Promotional offers
You may unsubscribe at any time using the unsubscribe link or by contacting us.
9. Third-Party Services
Our website may integrate with trusted third-party providers, including:
- Website hosting providers
- Email providers
- Payment providers
- Google services
- Meta services
- CRM platforms
- Cloud storage providers
- Analytics providers
These providers process information according to their own privacy policies.
10. Sharing Information
We do not sell your personal information.
We may share information with:
- Service providers
- Professional advisers
- Government authorities where legally required
- Payment processors
- Website hosting providers
Information is shared only where necessary to deliver our services or comply with legal obligations.
11. Data Security
We take reasonable technical and organisational measures to protect personal information against:
- Unauthorised access
- Loss
- Theft
- Misuse
- Alteration
- Disclosure
Although we implement appropriate security measures, no internet transmission can be guaranteed to be completely secure.
12. Data Retention
We retain personal information only for as long as necessary to:
- Deliver services
- Maintain business records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Information is securely deleted when no longer required.
13. Your Rights
Depending on applicable law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion
- Restrict processing
- Withdraw consent
- Object to certain processing
- Request a copy of your information
Requests may be submitted via email.
14. Children’s Privacy
Our website and services are intended for individuals aged 18 years and older.
We do not knowingly collect personal information from children.
If such information is identified, it will be deleted promptly.
15. International Visitors
Our website may be accessed from countries outside South Africa.
By providing your information, you acknowledge that it may be processed in South Africa and, where necessary, other jurisdictions in connection with the services we provide.
16. External Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
Users should review the privacy policies of any third-party sites they visit.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the revised Effective Date.
Continued use of the website constitutes acceptance of the updated Privacy Policy.
18. Contact Us
If you have questions regarding this Privacy Policy or how your personal information is handled, please contact:
The Nomad Official (Pty) Ltd
Email: admin@thenomadofficial.co.za
Website: www.thenomadofficial.co.za